The Emirates ID card is a vital document that serves as identification and proof of residency in the UAE. If you have lost or damaged your Emirates ID card, you will need to apply for a replacement. The process of replacing your Emirates ID card involves reporting the incident to the relevant authority, filling out an application form, and paying the required fees.
Depending on your nationality, you will need to provide different documents for the replacement process. There are various channels available to apply for an Emirates ID replacement, including the ICA Smart Services System, typing centers, and customer happiness centers.
Renewal and updating of personal details can also be done online or at service centers, and the Federal Authority for Identity, Citizenship, Customs & Port Security (FAIC) offers services related to identity, citizenship, customs, and port security. In this article, we will provide a comprehensive guide to the Emirates ID card replacement process, including required documents, fees, channels, and related services.
Overview of Emirates ID Card Replacement Process
Introduction to the Emirates ID Card
The Emirates ID card is a mandatory identification document for all UAE residents and nationals. It contains a unique 15-digit number, personal information, fingerprints, and a photograph. The card has several essential functions, including residency and visa applications, opening bank accounts, applying for loans or credit cards, and accessing government services, among others.
Steps Involved in Applying for a Replacement Card
In case of a lost or damaged Emirates ID card, individuals should report the incident to the relevant authority immediately. Then, an application form must be filled out, and the required fees must be paid. For Emiratis and GCC Nationals, the required documents are the original valid passport or a family book. For expatriate residents, a valid residency visa must be provided.
Different Channels for Replacement Application Submission
The replacement process can be done through several channels, including the ICA Smart Services System, typing centers, and customer happiness centers. The ICA Smart Services System is a fast and convenient option allowing applicants to apply and pay fees online. Typing centers can provide assistance and guidance on the replacement process. Customer happiness centers are the government's one-stop-shops providing complete services, including identity, immigration, and port security.
Online Services and Mobile Applications
The UAE Digital Government provides several online services, including the Emirates ID card replacement and renewal process. Individuals can log in to the government portal, submit a replacement card application and pay fees online. In addition, the ICA mobile application offers a mobile-friendly and secure way to apply for replacement and renewal of the Emirates ID card. In summary, replacing a lost or damaged Emirates ID card requires reporting the incident, completing an application form, and paying the required fees. Different documents are needed depending on nationality and available channels include the ICA Smart Services System, typing centers, and customer happiness centers. Applying online or through mobile applications is also possible for convenience.
Required Documents for Emirati and Non-Emirati Nationals
Identification Card for GGC Nationals
GCC nationals who are living in the UAE are required to provide a copy of their GGC Identification Card when applying for a replacement Emirates ID card. The card should be valid and not expired. For nationals who do not have their GGC ID card, they need to provide a copy of their passport.
Residency Visa for Expatriate Residents
Expatriate residents who are living in the UAE are required to provide a valid residency visa when applying for a replacement Emirates ID card. The residency visa should not be expired. For residents who have cancelled their residency visa, they need to provide a copy of their passport.
Original Valid Passport for Identity Verification
All applicants are required to provide a copy of their original valid passport for identity verification purposes, even if they have a valid GGC ID card or a valid residency visa. The passport should not be expired. In addition to the passport, applicants who are below the age of 15 are required to provide a copy of their birth certificate.
- For UAE nationals, the passport should be valid.
- For expatriate residents, the passport should be valid and not expired.
- For foreign visitors, the passport should be valid and have a tourist visa.
- Expatriate residents who have cancelled their residency visa and are in the country for a visit visa are required to provide a copy of their visit visa.
Applicants should ensure that all required documents are ready before applying for a replacement Emirates ID card. Failure to provide any of the required documents may delay the process, and additional fees may be charged for incomplete applications. It is important to note that all required documents must be in compliance with the guidelines of the Federal Authority for Identity and Citizenship.
Fees for Emirates ID Card Replacement
Standard Fees for Replacement Services
Replacing a lost or damaged Emirates ID card requires payment of specific fees, depending on the type of card and the applicant's nationality. The standard fee for a five-year Emirates ID card replacement is AED 100 for both Emirati and non-Emirati nationals. For a ten-year replacement card, Emirati nationals are charged an additional AED 100, while non-Emiratis are charged AED 200. Replacement fees can be paid in person at customer happiness centers or through online channels, as explained in the following section.
Express Services and Additional Fees
Applicants have the option of using express services for faster Emirates ID card replacement. Express services include next-day delivery and same-day delivery with an additional fee of AED 150 and AED 250, respectively. Applicants should take into consideration that express services are only available for Emirati nationals or for non-Emirati nationals holding a valid residency visa and residing in the UAE at the time of application.
The Federal Authority for Identity and Citizenship provides several payment options for Emirates ID card replacement fees. Applicants can pay through the ICA Smart Services System, e-Dirham, credit or debit cards, or at one of the many customer happiness centers across the UAE. Payment methods may differ for express services, and applicants are advised to check with the relevant authority before submitting an application. In summary, replacing a lost or damaged Emirates ID card involves payment of a standard fee, which varies depending on the type of card and an individual's nationality. Express services are available for an additional fee, and payment options include online and in-person methods. Applicants must be aware of the payment methods for different services and check with the relevant authorities if any doubts arise.
Reporting a Lost or Damaged Emirates ID Card
Reporting the Incident to the Relevant Authority
If your Emirates ID card is lost or damaged, you must report the incident immediately to the relevant authority. You can do this by visiting a customer happiness center, calling the Federal Authority for Identity and Citizenship, or reporting the incident through the ICA Smart Services System. When reporting the incident, you will be asked to provide your Emirates ID card number, personal details, and a brief explanation of what happened.
Bringing the Lost or Damaged Card when Applying for a Replacement
When applying for a replacement of a lost or damaged Emirates ID card, you must bring the lost or damaged card as well as any other required documents. If the card was lost, you must provide a police report or a letter from your sponsor confirming the loss. If the card was damaged, you must provide the damaged card. Failure to provide these documents may result in delays or failure to obtain a replacement card.
Case Study and Frequently Asked Questions
In some cases, you may encounter difficulties when trying to obtain a replacement Emirates ID card. Examples of difficulties include lost or damaged passports, misspelled names, or incorrect personal details. In these instances, it is important to seek assistance from the relevant authorities or customer service centers. Additionally, frequent questions include those related to fees, processing times, and required documents. It is recommended that you review the Emirates ID card replacement guide or contact the relevant authorities for more information.
- What should I do if I lose my Emirates ID card?
- How do I report a lost or damaged Emirates ID card?
- What documents do I need to bring when applying for a replacement Emirates ID card?
- How much does it cost to apply for a replacement Emirates ID card?
Reporting a lost or damaged Emirates ID card is crucial to obtain a replacement card. It is important to provide all required documents and seek assistance from the relevant authorities or customer service centers when encountering difficulties. By following the steps outlined in this guide and reviewing the frequently asked questions, a replacement Emirates ID card can be obtained efficiently and effectively.
Emirates ID Card Renewal and Updating Personal Details
Renewal of Emirates ID Card
The renewal of Emirates ID Card needs to be done once it expires, which can happen after five years for citizens and three years for expatriate residents. The process involves updating the personal information and status as well. To renew the ID card, individuals can visit a customer happiness center, typing centers, or use online services. The required documents will depend on the channel chosen for renewal, but typically include a valid passport, residency visa, and a recent passport-sized photograph. Renewal fees can vary according to nationality and the chosen channel.
Updating Personal Information and Status
Updating personal information such as change of address, phone number, or employment status can be done online or at a customer happiness center. The process involves submitting a request for updating personal information and providing the required documents for verification. Required documents can include a valid passport, residency visa, and proof of the updated information, such as a tenancy contract or a salary certificate. The fees for updating personal information can also vary depending on the channel chosen, and the nationality of the applicant.
Applying Through Online and Offline Channels
The renewal and updating of personal details for Emirates ID Card can be done through several channels. Online channels include the UAE Digital Government website, which allows individuals to renew or update their ID card, and the ICA Smart Services System, which allows individuals to apply for renewal or update through their smartphones. Offline channels include the customer happiness centers, where individuals can visit to renew or update their ID card, and the typing centers, which provide the same services with additional fees. The fees and required documents for renewal and updating personal details can vary, depending on the chosen channel and applicant's nationality. In summary, the process of renewing and updating an Emirates ID Card requires individuals to provide specific documents, depending on the channels chosen for replacement, and to pay required fees. The renewal can be done through online or offline channels, and updating personal details can be done both ways as well. It is essential to choose the correct channel for renewal and updating, by taking into consideration the nationality and current status of the applicant to avoid any delays or inconveniences.
Related Services Offered by Federal Authority for Identity and Citizenship
Identity and Citizenship Services
The Federal Authority for Identity and Citizenship (FAIC) provides a range of identity and citizenship services for UAE nationals and residents. These services include the issuance of new Emirates ID cards, renewal of existing cards, and updating personal information. The FAIC also provides services for registering and issuing passports, visa applications, and legal residency procedures.
Customs and Ports Security Services
In addition to identity and citizenship services, the FAIC also offers customs and ports security services. These services include the clearance of goods entering or leaving the country, border control and security, and the prevention of illegal activity such as smuggling and trafficking. The FAIC works closely with other governmental bodies to ensure the safety and security of the UAE and its residents.
Information and Services for UAE Nationals and Residents
The FAIC provides a range of information and services for UAE nationals and residents, including online platforms for accessing government services and information. MyIdentity, for example, is a platform that allows users to access their personal data, renew Emirates ID cards, and update their information online. SmartPass is another platform that offers single sign-on to several government services and e-forms. The FAIC also provides support and assistance to individuals who have lost or damaged their Emirates ID cards. Customer service centers are located throughout the UAE and provide assistance with the replacement process. Additionally, the FAIC website offers a comprehensive guide to the replacement process, including detailed information on required documents, fees, and processing times. Overall, the FAIC offers a range of services and support for UAE nationals and residents regarding identity, citizenship, customs, and ports security. It also provides online platforms and customer service centers for easy access and assistance. Those who have lost or damaged their Emirates ID cards can utilize these services and get their replacement card in a timely and efficient manner.
Customer Happiness Centers and Smart ICP Services
Locations of Customer Happiness Centres
In the UAE, there are numerous Customer Happiness Centers located in different regions, which provide Emirates ID card related services. These centers are equipped with a team of customer support professionals who help individuals with their queries and facilitate their Emirates ID card replacement process. The centers are open to the public from Sunday to Thursday, from 7:30 AM to 2:30 PM.
What services are provided at Customer Happiness Centers?
- Replacement of lost or damaged Emirates ID cards
- Renewal of expired Emirates ID cards
- Updation of personal information and status
How can I find a Customer Happiness Center near me?
Individuals can find the nearest Customer Happiness Center by visiting the official website of the Federal Authority for Identity and Citizenship (FAIC), which has a dedicated section guiding individuals in this regard.
Benefits of ICP Smart Services
As part of the efforts to improve digital services, the ICP Smart Services System was introduced to enable individuals to apply for Emirates ID card replacement through an online platform. Some of the benefits of using ICP Smart Services are:
- Convenience and time-saving
- No need to travel to a physical center
- Faster processing time compared to physical centers
Applying for Emirates ID Card Replacement through Smart ICP Services
To apply for an Emirates ID card replacement through ICP Smart Services, individuals should follow these steps:
- Visit the official ICP Smart Services System website
- Select the services tab and choose "Replace ID card"
- Select the appropriate category (Emirati or Non-Emirati)
- Upload the necessary documents
- Pay the required fee online
- Track the status of the application online
- Receive the new Emirates ID card through the courier delivery service or a collection from ICA approved post offices and smart services centers.
In conclusion, Customer Happiness Centers and ICP Smart Services System are essential channels for individuals to replace their lost or damaged Emirates ID cards. UAE residents can choose the channel that suits them best and apply for an Emirates ID card replacement accordingly.
Comparison of Financial Products and News and Opinions
MyMoneySouq Guide on Lost or Stolen IDs
MyMoneySouq offers a comprehensive guide for individuals who have lost or had their Emirates ID cards stolen. The guide provides detailed steps on how to report the incident and acquire a replacement card, including required documents and fees. Additionally, the guide outlines the steps that individuals should take to protect their finances and prevent identity theft. It offers advice on how to monitor credit scores, report fraudulent transactions, and secure personal information online. MyMoneySouq also offers comparisons of financial products such as credit cards, loans and savings accounts. The website provides detailed information on fees, interest rates, and benefits that can help individuals make informed financial decisions.
Emirates NBD News and Opinions on Business and Finance, Sports, Entertainment and Multimedia Content
Emirates NBD covers a wide range of topics, including business and finance, sports, entertainment, lifestyle, and multimedia content. The website offers news and opinions on regional and international events that can impact the economy and financial markets. It provides detailed analysis and reports on the latest trends in banking, investments, and real estate. Additionally, Emirates NBD covers sports events and entertainment, featuring profiles of athletes, musicians, and other cultural figures. The website also provides multimedia content such as photo galleries and videos that showcase the lifestyle and culture of the UAE. Overall, Emirates NBD is a valuable resource for individuals who want to stay informed about the latest developments in business, finance, and lifestyle in the UAE.